Shopping Policy

MIELUX SHOPPING POLICY

Thank you for shopping with MIELUX. This Shopping Policy outlines the terms and conditions governing your purchases from our website. By engaging in any transaction with MIELUX, you acknowledge and agree to abide by the following policies.

 

ORDER PROCESS: 

-Product Selection: Browse our website, select your desired products, and add them to your cart.

-Checkout: Review your order in the cart, provide accurate shipping information, and proceed to checkout. 

- Payment: Complete the payment process using the available payment methods.

 

PRICING AND AVAILABILITY:

- Pricing: Prices are as listed on our website and are subject to change without notice. The price charged will be the price displayed at the time of purchase.

- Availability: Product availability is contingent on stock. We strive to keep our inventory up to date, but in the event of an unanticipated shortage, we will promptly notify you.

 

PAYMENT METHODS:

We accept COD (Cash On Delivery).

 

SHIPPING: 

- Tracking: Once your order is shipped, you will receive a confirmation email with tracking information.

 

RETURNS AND EXCHANGES: 

- Returns: If you are not satisfied with your purchase, you may return the item(s) within 10 days of receiving your order. Please refer to our Returns Policy for detailed instructions.

- Exchanges: Exchanges are subject to product availability. If you wish to exchange an item, please contact our customer service.

 

CANCELLATIONS:

- Cancellation Policy: You may cancel your order within 5 hours of placing it. After this period, orders are processed for shipping and cannot be canceled.

 

QUALITY ASSURANCE:

- Product Quality: MIELUX is committed to providing high-quality products. If you receive a defective or damaged item, please contact us immediately for assistance.

 

CUSTOMER SERVICE:

If you have any questions or concerns regarding your purchase, please contact our customer service team at:

MIELUX  

Email: info@getmielux.com  

WhatsApp: +961 76038158

 

CHANGES TO SHOPPING POLICY:

MIELUX reserves the right to modify this Shopping Policy at any time. Any changes will be effective immediately upon posting.

 

Thank you for choosing MIELUX for your shopping needs.

Your Hair’s Sweet Treat!